VAQNORI™ / YOUR PERSONAL INFORMATION
Privacy Policy
Last updated: October 19, 2026.
This policy explains how personal information is handled when you visit vaqnori.com, place an order, use available store features, or contact our customer care team.
01. Who Handles Your Information
Hangzhou Meihuang Technology Co., Ltd., operating as Vaqnori™, is responsible for the personal information handled in connection with our store. In this policy, “we,” “us,” and “our” refer to this company.
Independent services, such as a payment provider’s own website or an external platform, may handle information under their separate privacy policies.
02. Information We May Handle
The information involved depends on how you use our store and which features are available. It may include:
- Contact and delivery information: Your name, email address, telephone number where provided, billing address, and shipping address.
- Purchase information: Order numbers, products, quantities, prices, payment status, delivery details, returns, and refunds.
- Account and support information: Account details where available, messages, attachments, and information you choose to share with us.
- Device and website information: IP address, browser and device details, cookie identifiers, and interactions with the store, depending on the technologies enabled.
- Payment-related information: Transaction details and information handled by Shopify or the relevant payment provider to process or review a payment.
Please do not email complete payment-card numbers, card security codes, passwords, or unrelated sensitive information.
03. How Information Is Collected
You may provide information when completing checkout, using an account, submitting a form, requesting assistance, or sharing feedback. Certain device and usage information may be collected through cookies, pixels, logs, or similar technologies.
We may also receive relevant information from Shopify, payment processors, shipping carriers, fulfillment providers, and other services involved in your purchase. Advertising or analytics information may be received where those services are enabled and their use is permitted.
04. Why We Use Information
- Confirm, prepare, fulfill, and deliver orders.
- Send purchase confirmations, shipping notices, and tracking updates.
- Answer questions and manage changes, returns, refunds, payment concerns, or disputes.
- Operate customer accounts and store features where available.
- Investigate suspicious activity and protect customers and the store.
- Understand and improve website performance and the shopping experience.
- Provide marketing communications or advertising where permitted and subject to applicable choices.
- Maintain necessary records, meet legal obligations, and establish or defend legal claims.
Where a legal basis is required, processing may rely on performing a contract, complying with legal obligations, your consent, or legitimate interests balanced against your rights. The relevant basis depends on the activity and applicable law.
05. Cookies & Privacy Controls
Our store and connected services may use cookies, pixels, local storage, or comparable technologies for shopping-cart functionality, checkout, preferences, security, analytics, and advertising where enabled.
Use any cookie banner or privacy controls displayed on the store to manage the choices they offer. Your browser may also allow you to delete or restrict cookies. Restricting necessary technologies can affect checkout, account access, or other store functions.
Available choices can depend on your region, browser, device, and the technologies involved. Where required by applicable law, non-essential tracking must be subject to the appropriate consent or opt-out mechanism. Contact us if you need help exercising a privacy choice.
06. Service Providers & Other Disclosures
We may provide information to parties that help operate the store or carry out a transaction. These may include Shopify, payment providers, carriers, fulfillment facilities, communication services, hosting or security providers, and analytics or advertising services where enabled.
Information may also be disclosed to professional advisers, authorities where legally required or permitted, or parties involved in a business transfer, subject to applicable protections. Disclosures are limited according to their purpose and applicable requirements.
07. Advertising, Sale & Sharing Choices
Some disclosures through advertising technologies may qualify as a “sale,” “sharing,” or targeted advertising under certain privacy laws, even without a monetary payment. Whether this applies depends on the services and settings used by the store.
Where these rights apply, you may request an opt-out through available store privacy controls or by emailing service@vaqnori.com. Legally recognized browser opt-out signals, such as Global Privacy Control, are subject to the requirements of applicable law.
Browser-based choices generally apply to that browser or device and may need to be repeated elsewhere. An advertising opt-out does not stop processing necessary to fulfill purchases, provide support, maintain security, or meet legal obligations.
08. Shopify & Independent Services
Vaqnori™ uses Shopify to support its online store. Shopify and connected providers process information necessary for their services. Depending on the service, a provider may process information on our behalf or for its own purposes under its own privacy terms.
You can review Shopify’s Privacy Policy and Shopify’s privacy portal for information about Shopify’s practices and available choices. External websites and independent services have their own privacy policies.
09. Retention, Security & International Processing
We retain information for periods reasonably necessary for order administration, customer care, legal recordkeeping, security, dispute resolution, and the other purposes described in this policy. Retention varies by the information, purpose, and applicable requirements.
We use reasonable safeguards intended to protect information. No online service or storage system can guarantee absolute security. Please protect your account credentials and notify us if you suspect unauthorized activity.
Our business is located in China, and service providers may operate in other countries. Information may therefore be processed outside your country of residence. Where required, international transfers are subject to safeguards required by applicable law.
10. Your Privacy Rights
Depending on your location and applicable law, you may have rights to access, correct, delete, or obtain a portable copy of certain information; withdraw consent; restrict or object to certain processing; or opt out of specified advertising-related uses.
Some jurisdictions also provide appeal rights or the right to complain to a privacy authority. These rights are subject to applicable exceptions and limitations.
We do not unlawfully discriminate against individuals for exercising applicable privacy rights.
11. Submitting a Privacy Request
Email service@vaqnori.com with the subject “Privacy Request.” Explain the right you wish to exercise and provide enough information to identify the relevant account or transaction.
We may verify your identity and, where relevant, an authorized agent’s permission. Requests are handled within the periods required by applicable law and remain subject to lawful exceptions.
If an applicable request is declined, you may contact us to request review or appeal where that right exists. Do not include complete payment credentials in your request.
12. Marketing, Reviews & Children’s Information
You can unsubscribe from promotional emails through their unsubscribe link or by contacting us. Necessary messages about orders, delivery, refunds, security, or support may still be sent.
If you submit a review, photo, or other material for publication, avoid including information you do not want others to see. Contact us about a privacy concern involving published customer content.
Our store is intended for general shopping and is not directed at children. If you believe a child has provided information in circumstances that violate applicable law, contact us so we can review the matter and take appropriate action.
13. Policy Changes & Contact
We may update this policy to reflect changes in store features, providers, business practices, or legal requirements. The updated version will show a revised date, and additional notice will be provided where required.
For privacy questions, use the email, telephone number, or business address displayed at the top of this page. Please identify your message as a privacy matter.
Questions About Your Privacy?
Contact Vaqnori™ with a clear description of your request.
Submit a Privacy Request →